Unable to Connect Media Host Server?

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This topic has 9 voices, contains 21 replies, and was last updated by  kevinok 313 days ago.

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September 4, 2010 at 8:27 pm #1062

gcoda

please help.
I just downloaded new version of Media Component  (1.2.5.1, previos was saying Fatal Error: getByIds).
But this version saying “Unable to Connect Media Host Server!”
I am using kaltura.com (http://www.kaltura.com in settings, as default)
WP 3.0.1 (in multisite mode), and BuddyPress 1.2.5.2.
I tryed to “ping” kaltura.com with 
if (fsockopen(“www.kaltura.com”, 80, $errno, $errstr, 1)) echo “GOOD”; else echo “BAD”;
if (fsockopen(“corp.kaltura.com”, 80, $errno, $errstr, 1)) echo “GOOD”; else echo “BAD”;
if (fsockopen(“cdnbakmi.kaltura.com”, 80, $errno, $errstr, 1)) echo “GOOD”; else echo “BAD”;
And i am getting GOODGOODGOOD. Maybe i need to test different ports or servers?

September 4, 2010 at 9:10 pm #1063

Kapil

Hey gcoda,
Are you able to login with the same account on http://www.kaltura.com/index.php/kmc ??

If not, then try creating new account from http://corp.kaltura.com/about/signup . Its free account anyway;)

September 4, 2010 at 9:12 pm #1064

gcoda

Yes I can, i copied ID from there. 

September 4, 2010 at 9:16 pm #1065

gcoda

And with Debug mode i can see only few notices about Undefined offsetvarible.

And in PhpMyAdmin i see bp_rt_kaltura_secret and bp_rt_kaltura_admin_secret are set to my. I didn`t set them, somehow plugin can connect to server but only to some part ?

And i tested it with “Kaltura API Client” (kaltura-php5-client/test.php) from same server and it is returning some results, big array of stuff

September 4, 2010 at 9:39 pm #1066

Kapil

Thanks Gcoda for update. I will fix it soon and post updates right here. :)

September 7, 2010 at 1:30 pm #1067

moreivyou

You have successfully installed Media Pack

Unable to Connect Media Host Server!

September 18, 2010 at 10:52 pm #1068

barnabasnagy

Same problem here! what to do?

September 22, 2010 at 4:41 am #1069

dougjoseph

I am having the exact same issue. Latest WP, latest BP, latest Kaltura, and just created a new account for the first time. I put in the Partner ID, email, and password, with server URL as “http://www.kaltura.com” and I get:

You have successfully installed Media Pack
Unable to Connect Media Host Server!

September 22, 2010 at 11:52 pm #1070

dougjoseph

Any idea of a time line for when this glitch will be fixed? Any idea how I could fix it myself? Thanks!

September 22, 2010 at 11:53 pm #1071

dougjoseph

I can dabble in the code to fix it if someone can point me in the right direction.

September 23, 2010 at 12:31 am #1072

dougjoseph

Kapil:

I notice that when I go into the Kaltura Settings area in the BuddyPress dashboard, none of my saved login info is displayed.

I had already put in the Partner ID, Email, and Password, but those fields all come up empty.

Could it be as simple as that the info is never getting stored? Or more likely, stored but not retrieved?

October 9, 2010 at 5:26 pm #1073

jhon

Hi, noticed it’s been over a month and still not working. It’s a shame, because I think a lot of people will be trying to run this in 1.2.5.2/3.01 multi-site mode. Hope the project isn’t dead? Thanks.

October 10, 2010 at 1:24 am #1074

woot woot

hi doug ;) and jhon, this pb is from multisite configuration, simply add the plugin line settings in meta table for the principal site.
It should run like this.

October 10, 2010 at 2:51 pm #1075

dougjoseph

@wootwoot

Thanks, I will try.

October 10, 2010 at 3:00 pm #1076

dougjoseph

@wootwoot

What table name and field names are you referring to? I am trying, but I cannot find where to put the info.

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